The standard cancellation policy varies by length of stay.
For Stays Under 30 Nights:
- 30 days: For bookings canceled up to 30 days prior to arrival, we’ll refund the full nightly rate and all fees (except for the booking fee).
- < 30 days: If a guest cancels less than 30 days in advance, the nights are non-refundable.
Long-Term Cancellation Policy:
- For Stays of 30 Nights or More > 60 days: For bookings canceled up to 60 days prior to arrival, we’ll refund the full nightly rate and all fees (except for the booking fee).
- < 60 days: If a guest cancels less than 60 days in advance, the nights are non-refundable.
The rental rate for an early departure is non-refundable. A cancellation at any point prior to arrival may receive a refund for pet fees and cleaning fees.
